Tuesday, August 16, 2011

A Good Mechanic

Here's an excerpt from my Yelp Post that I thought I should share for those of you who have experienced bad auto service:

I was referred to Raineri Automotive from a friend so I called them because my locks were acting up. Alan, the owner, took my call and promised to research the issue on the Internet that day. That afternoon, he told me that no car like mine had ever had that problem, EVER. He then asked me a bunch of questions related to my car's colorful life history and determined that the problem was due to my after market alarm system.

He said that since I bought the alarm in town that I should go back to the alarm guy and tell him to fix my problem since it was his installation that was causing the issue. Alan could have told me that I had a fuse issue, or he that he needed to diagnose the problem in person, or even that a ghost was messing up my locks and the only way to exorcise this ghost was to pay him $1,000.

Not Alan...this good mechanic saved me time, possibly money, and the inanimate soul of my vehicle.